Navigation

  • Skip to Content
Reset
  • Contact
  • English
    • Français
    • Deutsch
Open
  • Homepage
  • Parameters & documents
  • What do I do if I forget my password ?
false
true
Payments Individuals
true
Payments Companies
true
Card and account management
true
Online Trading 1816
true
Parameters & documents
true
Mobile applications
false

Parameters & documents

What do I do if I forget my password ?

16327
Back
Call the online bank on 058 211 21 00 to reset your password. Your password will arrive by registered post according to the postal delivery time.

Most viewed questions

  • How do I activate CrontoSign Swiss ? 90129
  • How do I find my account information (IBAN) / how do I find my RIB ? 41138
  • How do I use the payment wizard ? 28564
  • How do I connect to Netbanking ? 27678
  • How do I make a payment using a QR-bill ? 22377
  • How to do a "Swiss bank payment" ? 19132
  • I have changed telephone, how do I reactivate my CrontoSign Swiss application? 17256
  • What do I do if I forget my password ? 16327
  • How do I create a standing order ? 15716
  • How do I view my account and custody account movements ? 15438

For more information, contact our online bank on 058 211 21 12, Monday to Friday from 7.30am to 7.30pm, Saturday from 9am to 4pm and Sunday from 9am to 1pm

  • © 1999 - 2025
  • Banque Cantonale de Genève
  • Legal information
  • Terms and conditions