If you forget your PIN code, please contact our call centre at 058 211 21 00. You can reach us:
- Monday to Friday, 7.30 am to 7.30 pm;
 - Saturday from 9 am to 4 pm;
 - Sunday from 9 am to 1 pm.
 
You can also send us a message via the secure messaging system in BCGE Netbanking or from your BCGE Mobile Netbanking app.