Accounts and services

How do I release a rental guarantee on a BCGE Garantie loyer account?

1
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1- Send us the original rental guarantee release certificate by post.

2a- Go to one of our branches with an identity document in order to close the said guarantee.

2b- Send us a message via Netbanking with the following details:

- account to be closed
- account to be credited*

3- We will send you the details of the closure.

*If the credit account is not in the same name as the debit account, see Step 2a.