Card and account management

How can I block my Debit Mastercard if it is lost or stolen ?

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If your Debit Mastercard is lost or stolen, we recommend that you block it immediately.


You can do this directly on your One application, by contacting Viseca on +41 58 958 83 83 (24 hours a day), our Online Banking on +41 58 211 21 00 or by secure messaging.

Our agencies are also available to block your card.